Call Center
Cham Bank Call Center is the immediate and secure channel to accomplish a wide package of banking and inquiry services over the phone without the need to visit the branches. The center provides full support to customers through the following operations:
Comprehensive and immediate inquiry: Providing you with information related to accounts and deposits, in addition to inquiring about all types of personal, commercial, and building materials financing.
Issuance and management of electronic payment cards
Automated management of accounts and deposits
Check services and transactions
Service Features
Safety first: All operations are subject to strict and reliable verification procedures of the customer's identity over the phone before providing any information or executing any financial movement.
Direct linking: Transferring complex requests or specialized inquiries immediately to the concerned departments and following up with the customer until the case is closed and their request is met.